CareBoard Privacy Policy

Last updated September 25, 2026

CareBoard is an iPhone app that gives a family a private, shared board for looking after an older parent or other loved one: medications, visits, meals, shifts, and short updates. This page explains, in plain English, what the app stores, where it goes, and how to delete it.

The short version

Who we are

CareBoard (bundle ID com.careboard.app) is built by Stephen Rau, an independent developer. In this policy, “we” means the developer, and “you” means anyone using the app. Questions go to privacy@thistledew.app.

Where your data lives

On your iPhone

CareBoard keeps a working copy of your household board on the device so it opens quickly and works offline. Some settings stay only on that device: the app lock and PIN, notification choices, hot and cold day warning choices, recent weather (kept for about 30 minutes), and sync bookkeeping.

In iCloud (Apple CloudKit)

When you start a live household, CareBoard saves it in a private area (a CloudKit “zone”) in the iCloud account of the person who started it. That person is the household owner. When others join, Apple’s CloudKit sharing gives them access to that same household zone. It then appears in their iCloud under “shared with me”. Apple stores and protects this data under the Apple Privacy Policy and iCloud terms. It uses the iCloud storage of the household owner.

Invite codes (CloudKit public database)

To let family members join with a short code (like CARE-XXXX-XXXX), CareBoard saves a small invite record in CareBoard’s public CloudKit database. It holds the invite code, the household name, the household’s internal ID, and the iCloud sharing link that lets someone join. It holds no care information. Anyone with the code can look it up. When an admin replaces the code, the old invite record is deleted.

No developer server

CareBoard has no server of its own. We do not receive, store, or have access to your care logs, photos, schedule, or profile. We cannot see your household board and cannot recover it for you.

What’s shared with your household

Everyone who joins your household can see and add to the whole shared board, including everything listed below under “What CareBoard stores”. They also see each member’s display name, face picture, and role (admin or caregiver). Your Sign in with Apple user ID is stored on your member record so the board knows it’s you on every device.

Treat the invite code like a house key. Anyone who has the code or join link can join the household and read and edit the board. Only share it with people you trust. An admin can replace the code in Household settings and can remove people from the household.

What CareBoard stores

You and your family decide what to enter. Depending on what you use, the shared board can include:

Sign in with Apple

Live households use Sign in with Apple. CareBoard asks Apple for your name only, which becomes your display name on the board. It does not ask for your email address. Apple gives CareBoard an anonymous user ID, which is saved with your member record.

Scanning and importing medication lists

You can add medications by pointing the camera at a label, choosing a photo, importing a PDF or image (for example a Hero Medication Report or a pharmacy printout), or pasting text. The text is read on your iPhone with Apple’s built-in text recognition (Vision and VisionKit). This includes the best-effort reading of handwritten lists. Images and files are not uploaded anywhere by CareBoard and are not saved. Only the medication details you review and confirm are added to the board. When you open the paste option, CareBoard reads your clipboard to pre-fill the text box.

Weather alerts and location

CareBoard can warn the family about heat, ice, storms, and poor air where the care recipient lives. It does not use Apple WeatherKit. Here is what it sends and to whom:

These services receive the request from your device, including your IP address, just as any website would. They get no care information. The home address itself is part of the shared household board.

Face ID, Touch ID, and PIN lock

You can lock CareBoard on your iPhone. Face ID or Touch ID checks happen entirely inside iOS. CareBoard only learns “yes” or “no” and never receives your face data or fingerprint. If you use a CareBoard PIN, only a salted, one-way hash of it is stored in this iPhone’s Keychain. It is marked “this device only” and is not synced to iCloud or shared with anyone. The lock applies only to the iPhone where you set it.

Notifications

If you allow notifications, reminders for due doses, visits, severe weather, and family activity (such as someone joining or leaving) are scheduled by CareBoard on your iPhone. You can turn each type on or off in Household settings. CareBoard also uses Apple’s silent iCloud push so a change made on one phone (like a dose marked given) updates the others. We don’t send marketing notifications.

Calendar (optional)

If you allow Calendar access, CareBoard adds household visits to the Apple Calendar you pick. It checks your calendar on the device only to find events it added before, so it doesn’t add duplicates. It does not upload your other calendar events anywhere. If the calendar you pick syncs with a service such as iCloud, Google, or Exchange, that service will receive the visit details under its own policy.

Camera and photos

The camera and photo library are used only when you choose to: scanning a medication label or visit paper, taking or picking your face picture, or adding a photo to a Wall post. You pick which photo to use. Face pictures and Wall photos are compressed and saved to the shared household board, so your household can see them. Scanned images are not saved.

Links that open other apps

Some buttons open another app or website, and what you send is up to you. Examples: calling a number (including 911), sharing or copying the shopping list, Look up on a shopping item (opens a Walmart or Instacart search for that item), and Nearby help (opens an Apple Maps or Google search for the service type near the saved ZIP code). Those services handle that information under their own privacy policies.

Analytics, tracking, and ads

If you have opted in to share analytics with developers in iOS Settings, Apple may give us anonymous crash reports and usage statistics under Apple’s terms.

Children

CareBoard is made for adult family caregivers. It is not directed to children under 13, and we do not knowingly collect information from children.

How long data is kept and how to delete it

Your household board stays on your devices and in iCloud until someone deletes it. We hold no copy, so we can’t delete it for you, but you can:

If you need help deleting your data, email privacy@thistledew.app and we’ll walk you through it.

Security

Data in transit and in iCloud is protected by Apple’s CloudKit security, and the app can be locked with Face ID, Touch ID, or a PIN. No system is perfectly secure, so please use a passcode on your iPhone and share invite codes carefully.

Not medical advice. Not an emergency service.

CareBoard is a family organizer. It is not a medical device, not a medical record, and not a substitute for advice from doctors, nurses, or pharmacists. Always follow the prescriber and the pharmacy label. Reminders can be late or missed, for example when a phone is off, offline, or has notifications turned off. Weather alerts are a heads-up, not a guarantee. CareBoard does not contact emergency services for you. In an emergency, call 911 (or your local emergency number).

Changes to this policy

If our data practices change, we’ll update this page and the “Last updated” date above. Significant changes will also be noted in the app’s release notes.

Contact

Questions or requests about privacy: privacy@thistledew.app

Need help using the app? See CareBoard Support.